Gene Hayward was very professional and offered good solutions. He and his team recognized the scope of the problem and also the best way to handle the situation. At our age it is difficult to allow strangers in our home, but I can honestly say that the entire crew was respectful of our home and treated us very professionally. Because my husband, Chuck is disabled, it is harder for him to let others do what he used to be able to do. But the young men working in our home were especially mindful of Chuck and took extra minutes to answer all his questions.
We felt that their professionalism and work ethic was beyond complaint and we appreciate their hard work. The team that came to dry out our home were wonderful and the painters and builders we excellent. I would recommend Baxter Construction to anyone in need of help.
We recently had flood damage in our home. Your company did a great job at restoring our home back to normal. I was very impressed by the way Wayne Wright managed the large task of making sure the work was done properly and timely. He kept me informed about the progress of the repair…He kept me in the loop as to what was being done, who would be doing the repair and when they would be there to do the job. Having your home damaged is a stressful time. He helped us through that rough time by knowing we could count on him to make it right again. I have highly recommended Baxter Construction to all of my friends. When I tell the story of how we have such beautiful floors I tell that Wayne and Baxter Construction made that happen!
What a delightful surprise to know that we hired such a great company for our very small construction project. We were treated from the very first meeting as if we had a million dollar project for you. You treated us with such kindess and respect. This carried through to your employees that arrived at our home. They were professional from the gentleman that was the estimator, the project manager on down to the craftsmen who hung and finished our doors, to the craftsmen that finished the under roof project, and the painter, who were all at our home. Always respectful of our privacy and time frames. We appreciated the fact that we did not hear any foul language coming from outside, which is so common with construction companies.
The job is completed and we are very happy with the finished project. It is not easy to work on an old farm house and try to make a silk purse out of a sows ear, but you did your best and succeeded.
Thank you so much – we will definitely call you in the future for any construction work we need, and will tell our friends and acquaintances, “You are the very best!”.
Kudos to all members of your crew that repaired the damage to my residence due to a break-in in May. Everyone obviously took pride in their work and did an excellent job all around. And they were all extremely pleasant to work with. I will not hesitate to recommend Baxter Construction in the future.
We just wanted to take a moment to thank you for your hard work on cleaning up our water damage. From the moment of our first call until the last blower was unplugged, you have been nothing but kind, caring and professional. While we have a long road ahead until our house is repaired, your clean-up efforts have got us back on the right track. Again thanks to you all for a job well done.
Just wanted to let you know that the project by Baxter Construction is completed to our satisfaction. Thank you so much for recommending them. They were very professional, excellent communication, and took a lot of pride in their work. We will be recommending them if anyone needs their services.
Thanks for the awesome job that you and your crew did in remodeling our home!! We love how it turned out.
I would like to tell you that Adam was wonderful to work with. His competent skill level and attention to detail in completing tasks was extraordinary. He was an excellent communicator and kept me updated on the progress of our project. Adam had a positive attitude about doing the job well in the way that we wanted it done, and was patient and determined until he successfully did so. I appreciated his honest feedback, and along with the aforementioned qualities, I trusted his evaluations of how things needed to be done. This in turn generalized to us also trusting Baxter Construction. Good work, Adam!
Thanks to you, Adam, and the Baxter crew for a job well done.
We were looking for a quality contractor to take on a total custom update/remodel of our Yakima home, and to construct a new stand-alone garage. Before selecting Baxter Construction, we spent almost a full year deliberating. We attended the annual Tour of Homes, the Home Show, talked to company owners, and checked with friends, people we knew, and some we didn’t know. Whenever I mentioned Baxter, the overwhelming response was that they were the best. We first heard about the high quality of their work, immediately followed by what a wonderful family they were, and how their trade experts demonstrated professionalism with the highest level of knowledge and skill in willingness to change plans and help us understand the process throughout the organization, but also their patience and willingness to change plans and help us understand the process throughout the entire 3 1/2 months we were working together was appreciated. Everyone equally demonstrated their ownership in the process. The sub-contractors they selected were of the same caliber. The final results FAR EXCEEDED our expectations. We have since used Baxter Handyman service for a small project and had the same great experience. They were extremely responsive and skilled. Thank you Baxter Construction and Handyman Service!
Dear friends at Baxter,
We couldn’t have been pleased anymore then we were at the quality of your service to us.
After a small crisis like we experienced after the fire damage to our home, it was comforting to have kind, understanding and efficient folks to come in and bring the problem an excellent solution.
We were so glad I thought to call Standard Paint for their recommendation for a reputable company to help us. I’m writing Lisa from there, also.
We have never in all our soon 69 years of marriage received a surprise thank you from a service company. (The brownies were moist and good).
May God bless and continue to prosper each employee.
After a very large tree fell on my house, the insurance adjuster suggested Baxter Construction. Having never worked with a contractor before and having heard more than a few cautionary stories, I was concerned how the process and relationship would go, but I am so impressed with every aspect of this company! The repairs were both interior and exterior, so there have been a number of workers inside and outside of my house. Without exception, every person who’s come to my home has been professional, personable, attentive to detail, and easy to work with. This is true for both Baxter’s own employees and the subcontractors they hire. They’ve all been top notch. The quality and efficiency of the work has been beyond my expectations. The responsiveness to all of my concerns has been remarkable for speed and attentiveness. Working with Baxter has been an excellent experience! It’s a first-rate company with first-rate people. I would absolutely hire them again and would recommend them to others without reservation. Email sent from one of our customers to their insurance company.