Dear Keith, crew, Mark and Baxter family
I wanted to take this opportunity to thank you from the bottom of our hearts for the wonderful job that the entire crew did on our house and deck.

It was a great learning opportunity for me from start to finish. We can now finally, really enjoy our deck and the view.

Even though it started with not being able to get paint (not your fault), to the wrong mixture of paint (again, not your fault) it ended up being one of the best home improvement decisions that we have ever made.

We appreciated you, Keith for taking the time to go through step by step with us how things would happen and always letting us know that if we had questions to feel free to call. We know that you took on a pretty big job but oh my what a success it was. Just so you know; your crew had great things to say about you and we do too.

So sorry that Covid came to visit you. We missed you towards the end – we hope you’ve fully recovered.

Please note and extend our thanks to the following:

Mark – special thanks to you my friend for saying “You should have us do the whole
thing”, we did, it’s done, and we are grateful. Thank you for being YOU!!

Ricardo 1 – (I call him that because he was the first Ricardo that I met) was so
conscientious about his work and took the time to answer my questions if and when I had them. I loved hearing about his family and his smile when talking about them made me smile too (hope that your new little one is thriving and bringing you joy). We had the most interesting time trying to fit the glass panels back in the light fixtures. He can add puzzle master to his construction skills.

Ricardo 2 – (I call him that because he was the second Ricardo that I had the pleasure of meeting) was so kind and informative in regards to letting me know what they were going to tackle for the day and what had been done at the end of the day. He also was extremely helpful in regards in how to keep our home in good condition and clued me in on ways that we might save some money and time.

Leo – oh my gosh, what can I say about LEO! Keith; you have a gem there. Leo was so very thorough on his every approach to our home and the job that he was doing. Never wavering in making sure that he was doing the best job possible. Always checking and re-checking to make sure that all was right. Never missed a detail! He truly is and was a gift!

Miguel – Poor Miguel, I’ve never seen anyone on their knees as much as him except for the last time that I was in church! Sanding and painting, sanding and painting all day long in the hot sun. Always a smile on his face even when he was walking up our steep driveway. I am betting that he gained some muscle mass and improved his breathing. He had a tedious job but he never wavered. He sanded that deck down until it was almost as smooth as you know, a baby’s behind. I’m pretty sure that he has a great future ahead of him in whatever life and career choices that he makes.
Trayvon – What a nice young man he is and what a great job he did pressure washing the house. I know that it was a lot of work and a pretty wet one at that. His hard work set the house/canvas up for the artists to do their work. Thank you to him for his time and great work. We didn’t get to see him much but we sure appreciated all that he did. Please tell him that.
Colton – The heavy lifter of the group! Poor guy carried all of that equipment up and down the hill and then we discovered that he could just go through the garage. Sooo sorry Colton! We will make note for the next time. I heard the guys say several times that Colton had the experience to make things happen when there were questions. Thank you for your experience and your strong back.

I think that about covers it Keith. I hope that you will pass this email along to the guys and whomever would find it helpful.

You have a super awesome crew and they have a super awesome project manager.
Thank you again for everything that you did. It was a pleasure doing business with you and a learning experience that we won’t soon forget.

Kindest Regards and Best Wishes